Help Center
Here to make
things simple.
Looking for answers? Explore helpful information about orders, shipping, returns, and our foods. We're here to help you find what you need.
Find the information
you're looking for.
Start with the topics below, then explore our frequently asked questions for additional guidance.
Orders & Processing
Information about order preparation, processing times, and questions about an existing order.
Shipping & Delivery
Guidance on shipping questions, delivery information, and assistance with your order.
Returns & Cancellations
Find out how to contact our team about a return, refund, order change, or cancellation request.
Product Information
Questions about our food selection, product details, ingredients, and everyday snacking.
A little clarity
goes a long way.
We want you to have the information you need when shopping with HARVESTIVA. Here are a few useful things to know about orders and customer support.
Frequently
asked questions.
Explore answers to common questions about shopping with HARVESTIVA. If you need more information, our team is available to help.
How long does order processing take?
HARVESTIVA's order processing and shipping preparation time is 3–5 business days.
Please note that processing time does not include shipping transit time.
How long will delivery take?
Delivery times can vary depending on the destination and shipping service. Order processing takes 3–5 business days and is separate from shipping transit time.
If you have a question about a particular order, please contact our customer support team.
How can I get help with my order?
You can contact HARVESTIVA at info@harvestiva.lol or call 8327443769.
When contacting us about an existing order, please include your order number and a description of your question.
Can I change or cancel my order?
If you would like to request an order change or cancellation, please contact our team as soon as possible.
Whether a change or cancellation is possible depends on the status of your order. We cannot guarantee that every request can be completed.
How do I request a return or refund?
Please contact HARVESTIVA customer support with your order information and the reason for your request.
Our team can provide information about the applicable return or refund process. Eligibility depends on the relevant policy and circumstances of your request.
Where can I find product information?
Explore our product selection to review the information available for individual items.
If you need clarification about a product, including ingredient or dietary information, please contact our team before purchasing.
What should I do if there is a problem with my order?
If your order arrives damaged, contains an incorrect item, or you experience another issue, please contact our customer support team.
Include your order number, a description of the issue, and relevant photos when appropriate. This information will help our team review your request.
How can I contact HARVESTIVA?
You can email us at info@harvestiva.lol or contact us by phone at 8327443769.
Please provide the relevant details of your question so that our team can assist you.
Need a little
extra help?
Sometimes it's easier to speak with someone directly. Whether you have a product question or need assistance with an order, our team is here to help.
Ontario, CA 91764
United States
Thoughtful food.
Everyday simplicity.
Explore our selection of wholesome foods, nutritious snacks, and everyday breakfast favorites.
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