Personal information may be collected when you interact with HARVESTIVA, including when you browse the website, place an order, or contact customer support.

Depending on your interaction with our store, the information involved may include:

• Contact information: Your name, email address, telephone number, and other information you choose to provide.
• Order information: Products purchased, order details, delivery information, and relevant billing information.
• Payment-related information: Information needed to process a transaction through the payment services available at checkout.
• Customer communications: Information included in messages or requests you send to our team.
• Technical information: Information such as browser details, device information, IP address, and website interactions that may be collected through the site's technology.

Some information may also be received through service providers involved in transactions, delivery, or other store functions, where applicable.

Personal information supports the operation of our online store and the services associated with your purchases.

Depending on the circumstances and available store features, information may be processed for purposes including:

• Processing purchases and handling order-related activities.
• Arranging fulfillment and communicating relevant order information.
• Responding to customer support inquiries and requests.
• Maintaining website operations and addressing technical or security issues.
• Meeting applicable legal, accounting, or regulatory requirements.
• Supporting optional marketing or analytical activities, where enabled and permitted by applicable law.

The information required and the applicable processing activities depend on the specific service or interaction.

HARVESTIVA operates through Shopify. Operating an online store can involve other service providers that support transactions, website functionality, and order fulfillment.

Depending on the services used for your transaction or interaction, information may be processed by providers involved in:

• Ecommerce platform and website operations.
• Payment processing and transaction services.
• Order fulfillment and delivery.
• Technical support and website security.
• Analytics or marketing functions, if those services are enabled.

Information may also be disclosed when required by applicable law or a valid legal process. Any additional disclosures depend on the circumstances and applicable privacy requirements.

Online stores use website technology to provide essential shopping functions. Cookies and similar technologies may help maintain shopping sessions, remember selections, and support website operations.

Additional technology may be used for analytics or marketing purposes if those features are enabled. The technologies involved can vary with the services active on the website.

You may be able to manage cookies through your browser settings or through any privacy preference controls made available on the website.

Disabling certain cookies can affect how some website features work, including functions associated with online shopping.

Different types of information may need to be retained for different periods, depending on their purpose and the legal requirements that apply.

Relevant considerations can include order administration, customer support, transaction records, security requirements, and applicable legal obligations.

Where applicable, requests for the deletion of personal information may be subject to requirements that permit or require certain records to be retained.

Contact HARVESTIVA if you have a question about information associated with your order or wish to submit a privacy-related request.

Your privacy rights depend on the laws applicable to your circumstances and location.

Depending on those laws, you may have the right to request:

• Access to certain personal information associated with you.
• Correction of inaccurate personal information.
• Deletion of certain personal information, subject to applicable exceptions.
• Information about relevant processing activities or applicable privacy choices.
• Changes to eligible marketing communication preferences, where applicable.

Additional rights may apply depending on your jurisdiction. Some requests may require identity verification before they can be addressed.

To submit an inquiry or request, contact our team using the information provided below.

Online transactions and website operations involve technical systems and external services. Information may be handled through the systems used to provide those services.

Depending on the service providers involved, personal information may be processed in locations outside your state or country of residence. Privacy protections and legal requirements can differ between locations.

Although security is an important consideration, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If you have concerns about your account, an order, or information you have shared, please contact us.

Information practices, online services, and applicable privacy requirements can change over time.

This Privacy Policy may be updated to reflect changes in store operations, relevant services, or applicable legal requirements.

Please review this page periodically for updated information. Questions about privacy or personal information can be directed to HARVESTIVA customer support.