Shipping Information
Shipping, made simple.
Everything you need to know about how we prepare your HARVESTIVA order.
From placing your order to preparing it for shipment, we're here to help you understand the process and find the information you need.
The important details, all in one place.
A little clarity goes a long way. Here's what to know before your order is on its way.
Processing Time
Our stated order processing and shipping preparation time is 3–5 business days. This is separate from the time your shipment spends in transit.
Shipping & Delivery
Delivery timing depends on your destination and the shipping service used. Where applicable, available shipping options and charges are shown during checkout.
Tracking & Support
If tracking information is provided for your shipment, use the details in your shipping notification. Our team can help with order-related questions.
Your order, step by step.
Here's a simple overview of the stages an order goes through, from checkout to arrival.
Place Your Order
Complete checkout with your selected products and preferred delivery information.
Order Preparation
Your order moves through processing and preparation. Our stated processing timeframe is 3–5 business days.
Shipment
Once dispatched, your order begins its journey. If shipment tracking is available, refer to your shipping notification for the relevant details.
Delivery
Transit time varies according to the destination and shipping service. Delivery occurs after the preparation and shipping stages.
Processing and delivery are two different stages. Here's the distinction.
Our 3–5 business day timeframe refers to order processing and shipping preparation. The delivery journey begins once your order has been dispatched. Actual transit time depends on the shipping service and destination, so the processing timeframe should not be interpreted as a guaranteed arrival date.
Shipping FAQs.
Find answers to common questions about processing, shipping information, tracking, and order support.
How long does order processing take?
HARVESTIVA's stated order processing and shipping preparation time is 3–5 business days. This does not include the time your shipment spends in transit.
When will my order arrive?
Delivery timing depends on your destination and the shipping service. Our 3–5 business day processing timeframe is not a guaranteed delivery date.
Where can I see shipping costs?
Where applicable, shipping options and associated charges are displayed during checkout. Available options may depend on your delivery destination.
How can I track my order?
If tracking information has been provided for your shipment, use the tracking details included in your shipping notification.
If you need assistance locating your order information, contact our team and include your order number.
What if I have a question about my shipment?
Our customer support team can help with order-related questions. Email us at info@harvestiva.lol and include your order number and a description of your concern.
Can I check whether my destination is supported?
Shipping availability depends on your destination. Enter your delivery information during checkout to view any available shipping options. For additional questions, contact HARVESTIVA customer support.
Questions about your order?
Need help with shipping information or an existing order? Reach out to HARVESTIVA and let us know how we can help. Please include your order number when contacting us about an order.
